KEYWORDS:

Intelligent solutions from TOPCALL International AG enable law firms and legal departments to execute their business processes securely, confidentially and efficiently across any media with and advanced Unified Communication (UC) solution. The total solution brings together all UC processes and technologies (email, SMS, fax, voice, IVR, CTI, digitized letter post, archive, jukebox) on a single sys--tem, without any media discontinuity. Using intelligent interfaces, the system integrates all market leading ERP/CRM programs, like Microsoft, Lotus, Novell, Oracle, SAP, Siebel, PeopleSoft, etc., as well as all popular mail systems. This guarantees fast processing and seamless archiving of time sensitive and business critical messages and information across all departments of the law firm, while taking into account the entire range of media. [more]